COMMUNICATION & INTERPERSONAL SKILLS COURSE
COURSE OBJECTIVES
- Understand the fundamentals of Effective Communication;
- Develop Effective Listening Skills;
- Enhance Interpersonal Skills such as empathy, respect and emotional intelligence in the workplace
- Demonstrate Conflict Resolution Techniques
- Practice Team work and Collaboration
COURSE CONTENT
- Effective Communication
- Effective Listening Skills
- Interpersonal Skills Development
- Emotional Intelligence
- Conflict Management
- Diversity Management & Teamwork
TRAINING PROGRAMME PACKAGE
- Course Materials
- Course Notes
- Certificate
- Snack / Water
- Lunch